employment started at Home Emergency assist in February 2018 as customer
support from my manager, also the senior of the team, I progressed within my
role and became a senior agent myself. This was within 2 years.
service and dedication to my role at Home Emergency Assist, I have continued to
progress and have been involved with many different departments. This would
include administration, complaints, and the compliance department but my heart
lies with customer services.
continued efforts have not gone unnoticed and I was promoted to management as
the customer service champion in June 2021.
Now my duties
include Training / development and the compliance for the entire Customer
I love to
interact with the team on a one-to-one basis and I feel real job satisfaction
assisting them all to achieve their targets / goals.
Outside of work
I am a devoted family man with two boys and am a motorsport enthusiast.
I really enjoy
working for the company and feel very valued as an employee.