Our operations team is at the heart of everything we do.
From answering the phones, to managing our live chat and replying to incoming emails, you're at the front-line of our business, talking to our customers and ensuring they have an excellent experience.
Our people
Meet our friendly team.
'Operations' by numbers
- calls a year
- emails responded to
- live chats
About Home Emergency Assist
We are an insurance provider based in Poole, Dorset. We offer home emergency and appliance cover to people all across the UK.
Based in a modern office 10 minutes away from Poole town centre, our culture is highly entrepreneurial, and you can expect to see the founding directors taking part in the day-to-day running of the business.
Founded in
2013
Co-workers
30+