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Home Emergency Assist career site
Department

Operations

Connect

Our operations team is at the heart of everything we do. 

From answering the phones, to managing our live chat and replying to incoming emails, you're at the front-line of our business, talking to our customers and ensuring they have an excellent experience.

'Operations' by numbers

calls a year
emails responded to
live chats

About Home Emergency Assist

We are an insurance provider based in Poole, Dorset. We offer home emergency and appliance cover to people all across the UK.

Based in a modern office 10 minutes away from Poole town centre, our culture is highly entrepreneurial, and you can expect to see the founding directors taking part in the day-to-day running of the business.

Founded in 2013
Co-workers 30+