I started at Home Emergency Assist in January 2017 as a Trainer and Academy Manager. Through hard work and a great Senior Management Team I progressed to Call Centre Manager and then to Head of Operations. My background was in Sales and I still like to grab a headset and make sure I still have it.
I still have a passion for training and meeting all new starters that come into HEA. All that we ask from our new starters is a great work ethic and a want to learn the HEA way, we can do the rest.
Outside of work I am an avid NFL and Football fan, I enjoy spending my weekends with my amazing family and I am the proud owner of Brady one of our office dogs (His picture is on our careers home page), he looks forward to meeting everyone as well!
We are an insurance provider based in Poole, Dorset. We offer home emergency and appliance cover to people all across the UK.
Based in a modern office 10 minutes away from Poole town centre, our culture is highly entrepreneurial, and you can expect to see the founding directors taking part in the day-to-day running of the business.